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Competency Summary
 

Investigation Exercise (InEx)

Summary

TypeIn-Tray Exercise
TrainingTest User Occupational Ability (TUO-A) formerly known as Level A
Competency
  • Questioning Skills
Job Role
  • Train Driver Standards Manager
    SeriesProfessional
    Assessor TimeApprox. 35 minutes (Timed)

    Description

    The Investigation Exercise provides evidence of a candidate's real ability to gather information and establish facts thoroughly and systematically in order to build an objective and comprehensive representation of an event.

    The exercise is in two parts:

    1. In part one the candidate is asked to consider a description of a situation and to generate specific questions that are needed to establish sufficient evidence to properly understand and evaluate what happened.
    2. In part two the candidate must demonstrate rigorous, effective and efficient questioning or interviewing ability in a 'reverse interview' with the assessor. The assessor is provided with all the information needed to support and respond to the candidate during the session and does not require any acting ability. Detailed, structured rating scales are provided to enable straightforward and easy evaluation of candidates and to enable assessors to evaluate candidates against a consistent standard.

    Here is an example of the type of information you might see in the Investigation Exercise:

    Example Situation

    You are a safety manager for a large retailer. A safety incident has occurred at one of your stores. You need to find out as much as you can about what happened. The background information is as follows:

    A new retail shop opened its doors to the public after being fully fitted with new railings. On the first day they were very busy and had to implement a one-in, one-out policy. As one customer was taking an item off a railing above their heads the item fell and injured two customers. The manager was informed.

    Questions for you as the safety manager:

    • What other information would you like to know?
    • Who would you need to speak to?

    Notes

    • 1 norm group available.
    • OPC Assessment offers free bespoke norm groups (norms) to users of OPC Assessment tests.
    • Materials include:
      • administration instructions
      • candidate form, and
      • record form.
    The OPC, One Wellstones, Watford, WD17 2AE
    Tel 01923 234 646
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