In response to requests from UK rail clients, OPC Assessment designed a new range of assessment tools - the Station Series. This is a range of psychometric tests that have been designed exclusively for station & ticket office applicants.

• All the tests have been designed around findings from thorough job analysis.
  
• The tests have each been trialed and normed on station & ticket office applicants, so the norms are directly appropriate and ready for use.
  
• The tests can be used independently of each other or all together according to your requirements.
  
• All the tests closely reflect what applicants will be required to do on the job and they have excellent face validity and acceptability with applicants.

Personality Questionnaires

• Station Personality Questionnaire (SPQ)

Ability Tests

• Customer Service Situations (CSS)
• Gateline Ticket Checking Test (GTCT)
• Station Ticket and Verbal Test (STVT)
• The Safe Concentration and Attention Test (SCAAT)
• Ticket Office Cashing-up Test (TOCT)
• Ticket Office Selling Test (TOST)
• Train Dispatch Concentration Test (TDCT)

Role Play Exercises

• Revenue Protection Inspector Role Play Exercise (RPI)
• Station Communication Test (SCT)
• The PA Announcement Test (PAAT)